We coach dental office teams to maximize every opportunity to deliver patient-centered customer service, increase revenue for the practice, and create a culture of communication.

Practice owners, ask yourself these questions

dental front office training Does your team struggle with proper telephone etiquette?

get more dental patients Is your schedule filled with holes that don’t make any sense?

dental office training Do you experience high employee turn-over due to poor training, lack of systems or a less than desired team culture?

If you answered YES, then you need our dental front office training. Once your award-winning coach observes the current systems in place, asks questions, and listens to your needs – they will customize a training program to meet the specific goals and objectives of your practice. We will deliver hands-on training, virtual or in-office, that ensures your team will be able to master very specific skills that will elevate your practice to excellence.

dental front office training

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Our dental front office training will help your team maximize every opportunity to increase revenue for your practice

Welcome to Front Office Coach where we provide front office dental training and practice management consulting. In today’s competitive market having a fully trained front office team is essential for the success of any practice. Front Office Coach provides dental front office training that implements systems and procedures to help build your practice and exceed your growth potential.

Dental front office teams are asked to wear many hats, and perform at high levels with minimal resources. This high wire juggling act is not always easy. Our comprehensive range of dental front office training courses are designed to fit the goals of your specific practice. Our dental front office training focuses on the successful implementation of systems in the following areas of the practice: New patient experience, telephone skills, case acceptance, insurance, collections, recare retention, and Account Receivables (A/R) management.

The first step is to call our office to schedule your free practice evaluation. During this time, your dedicated coach will listen to your needs and create a custom training package specifically designed for your office. Depending on your practice’s schedule, your training workshop can range from a one-day course to a flexible multi-day session. We also provide external training courses throughout the year in a large group seminar environment.

Dental Office Receptionist training.
Dental office Treatment Coordinator training.
Dental office Financial Coordinator training.
Dental Office Manager training.

Front office dental training testimonials

"Tracy trained our dental front office team how to increase revenue by more than 30% within three months months! The team loved the training and we all have a renewed energy in the office."

- Dr. Taylor Niggle, D.D.S.

“I was spending a lot of money on marketing but the phone calls weren’t converting to dollars until I hired Front Office Coach. Now, production has increased, the front office dental team is reinvigorated, and I can breathe again.”

- Katie James, D.D.S.

“After working with Tracy, our patients could see her smile on the other end of the phone, she was able to manage all types of financial conversations, and she was a comforting friend to apprehensive patients.”

- Dr. Bill Gerlach, D.D.S.

“After our 2 day dental front office training, my front office girls were more confident in their interactions with patients as well as their insurance knowledge. Since working with Front Office Coach, the A/R is at 98% and the front desk ladies are continuing to find ways to grow the practice. As Tracy says, it’s all about the systems!”

- Dr. Rachel Azinge, D.D.S.


If you want to run a great dental practice, you must become a great leader. Leadership can be learned and developed over time.

Successful practice leaders recruit, train, and lead productive, principled, and passionate teams.

Successful practices produce a profit.

If you answered no, then you need our dental front office training. Once your award-winning coach observes the current systems in place, asks questions, and listens to your needs – they will customize a training program to meet the specific goals of the practice. Your coach will deliver hands-on training that ensures your team is able to master very specific skills that will increase revenue almost immediately.

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