Month: May 2019
How to Explain Dental Insurance to Patients How to explain dental insurance to patients is one of the most common topics I’m asked to talk about. It’s a valid request because so many consumers are becoming more insurance driven. This …
Training Your Dental Front Desk on the Telephone Are you having trouble training your dental front desk on the telephone? If so, you are not alone. I was inspired to write this article due to the overwhelming response I received …
Stop Managing Your Team Immediately! Every time I have an initial consultation with a dental client, we discuss the top 3 challenges in their practice. Almost every practice owner or office manager includes “employee management” on the list. Do they …
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