Month: June 2019

How to Keep Your Dental Practice Schedule Filled

How to Keep Your Dental Practice Schedule Filled Written By:  Tracy Civick Have you ever wondered how to keep your dental practice schedule filled? If so, you are in good company. Almost every front office team member has asked this …

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Practice Management Tips

Top 3 Communication Mistakes to Avoid With Your Patients

Top 3 Communication Mistakes to Avoid When Talking With Patients Written By:  Tracy Civick What do all successful dentists have in common?  They have all mastered the art of communication.  Dentists spend an average of 70% of their time communicating …

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How to Deal with Price Shoppers

Over the past few weeks we’ve been discussing how to convert new patients on the telephone. (if you’d like to catch up, read this: https://frontofficecoach.com/training-your-dental-front-desk-on-the-telephone/)  Today, let’s continue along those same lines and talk about how to deal with price …

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How to Stop a New Patient from Cancelling Their Appointment

In my last two blogs/videos I shared telephone tactics to use when a new patient calls your dental practice.  If you haven’t read them, you can catch up here: Telephone Training Blog,  Now that you understand how to properly convert …

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