Front Office Coach

Dental Practice Year-End Success Steps

How to Talk About Money with Dental Patients Written By:  Tracy Civick Prefer to watch the video?  Check it out:  https://youtu.be/XtSVtaKzBJY We don’t want you to forget anything, and we also don’t want you to stress, so we created this …

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How to Talk About Money with Dental Patients

How to Talk About Money with Dental Patients Written By:  Tracy Civick Prefer to watch the video?  Check it out:  https://youtu.be/XtSVtaKzBJY Do you ever wish your treatment coordinator knew how to talk about money with dental patients with a bit …

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Why Should I Train My Team on a Regular Basis?

Why Should I Train My Team on a Regular Basis? Written By:  Tracy Civick Prefer to watch the video?  Check out:  Why Should I Train My Team on a Regular Basis? Over the past few years, many Practice Managers have …

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How to run a successful dental practice

How to Run a Successful Dental Practice – Part 3

How to Run a Successful Dental Practice, Part 3 Written By:  Tracy Civick Prefer to watch the video?  Check out:  How to Give Your Patients a Reason to Return Welcome to part three in our three-part series, “How to Run …

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How to Run a Successful Dental Practice – Part 2

How to Run a Successful Dental Practice, Part 2 Written By:  Tracy Civick Prefer to watch the video?  Check out:  YouTube Video Link to this article:  https://youtu.be/aqBCINEDo1E Welcome to part two in our three-part series, “How to Run a Successful …

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How to Run a Successful Dental Practice – Part 1

How to Run a Successful Dental Practice, Part 1 Written By:  Tracy Civick This article is the first in a three-part series titled “How to Run a Successful Dental Practice”.  The topic for this session is goal setting.  Many dentists …

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How to Keep Your Dental Practice Schedule Filled

How to Keep Your Dental Practice Schedule Filled Written By:  Tracy Civick Have you ever wondered how to keep your dental practice schedule filled? If so, you are in good company. Almost every front office team member has asked this …

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Practice Management Tips

Top 3 Communication Mistakes to Avoid With Your Patients

Top 3 Communication Mistakes to Avoid When Talking With Patients Written By:  Tracy Civick What do all successful dentists have in common?  They have all mastered the art of communication.  Dentists spend an average of 70% of their time communicating …

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How to Deal with Price Shoppers

Over the past few weeks we’ve been discussing how to convert new patients on the telephone. (if you’d like to catch up, read this: https://frontofficecoach.com/training-your-dental-front-desk-on-the-telephone/)  Today, let’s continue along those same lines and talk about how to deal with price …

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