Best Dental Office Telephone Training Tip
Every time the telephone rings in a dental practice, it’s an opportunity to help someone. We should feel gratitude when patients call us vs. the office down the street. These calls result in production growth and allow us to bring home a paycheck. So, why don’t we value the phone ringing? The truth is that most dental front office teams don’t mind answering the phone. In fact, given the right environment, talking with patients or potential patients is one of the most enjoyable aspects of the job.
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