Total Practice Management

How to Keep Your Dental Practice Schedule Filled

How to Keep Your Dental Practice Schedule Filled Written By:  Tracy Civick Have you ever wondered how to keep your dental practice schedule filled? If so, you are in good company. Almost every front office team member has asked this …

Read MoreHow to Keep Your Dental Practice Schedule Filled

Practice Management Tips

Top 3 Communication Mistakes to Avoid With Your Patients

Top 3 Communication Mistakes to Avoid When Talking With Patients Written By:  Tracy Civick What do all successful dentists have in common?  They have all mastered the art of communication.  Dentists spend an average of 70% of their time communicating …

Read MoreTop 3 Communication Mistakes to Avoid With Your Patients

How to Deal with Price Shoppers

Over the past few weeks we’ve been discussing how to convert new patients on the telephone. (if you’d like to catch up, read this: https://frontofficecoach.com/training-your-dental-front-desk-on-the-telephone/)  Today, let’s continue along those same lines and talk about how to deal with price …

Read MoreHow to Deal with Price Shoppers

How to Stop a New Patient from Cancelling Their Appointment

In my last two blogs/videos I shared telephone tactics to use when a new patient calls your dental practice.  If you haven’t read them, you can catch up here: Telephone Training Blog,  Now that you understand how to properly convert …

Read MoreHow to Stop a New Patient from Cancelling Their Appointment

How to Explain Dental Insurance to Patients

One of the most common topics I am asked to talk about is how to explain dental insurance to patients.  It’s a valid request because so many consumers are becoming more insurance driven.  This has caused an increase of in-network …

Read MoreHow to Explain Dental Insurance to Patients

Training Your Dental Front Desk on the Telephone

Are you having trouble training your dental front desk on the telephone?  If so, you are not alone.  I was inspired to write this article due to the overwhelming response I received about this topic on YouTube.  Hopefully, it will …

Read MoreTraining Your Dental Front Desk on the Telephone

Stop Managing Your Team Immediately!

Every time I have an initial consultation with a dental client, we discuss the top 3 challenges in their practice.  Almost every practice owner or office manager includes “employee management” on the list.  Do they do this because it’s really …

Read MoreStop Managing Your Team Immediately!

5 Tips to Increase Case Acceptance Immediately with Dental Front Office Training

It was 3 weeks after her dental front office training session and I was back to check in with Deanna. She explained to me that while she was mastering the implementation of the other learned front office skills, she was …

Read More5 Tips to Increase Case Acceptance Immediately with Dental Front Office Training

The #1 Thing to Change Immediately to Ensure Success

Do you ever get tired of the dental practice consulting articles, blogs, marketing postcards, and countless social reminders with the title, “We’re half way through the year, is your dental practice on track to meet its goals”?  For some of …

Read MoreThe #1 Thing to Change Immediately to Ensure Success

Is Business Ownership Driving You Crazy?

Most dental professionals would agree that school did not prepare them for the business of dentistry. As a dentist, you may have mastered the art of a perfect crown temp, but have you been able to master the art of …

Read MoreIs Business Ownership Driving You Crazy?

214-755-0955