What Will Front Office Coach Do for Midwest Dental Practices?
Front Office Coach will help you implement a comprehensive and sound dental practice plan for both team management and practice growth. We will help you understand your practice’s financial and patient care numbers, create and implement front office systems, and help build an office culture that enhances your business success. We will assist you in uncovering what is preventing you from reaching your goals by helping you see what you are unable to see yourself.
It takes hard work, time, and team dedication to continually improve and grow a dental practice. A vital part of moving a dental practice forward is taking the time to truly assess the current state and put together a custom plan to accomplish the goals set forth by both the practice owner and consultant.
Permanent change is a process. While you will see measurable results within the first month, please keep in mind that successful implementation will take time.
What is the Process for Midwest Dental Practices?
Step 1: Initial Consultation for Midwest Dental Offices
The initial consultation is a time to gather facts. Because practice and team management is one of the most important aspects to your success, having a good coach who shares your vision is critical. During the initial consultation, our goal is to discover the current state of the practice, vision, goals, and expectations of a coaching program. The initial consultation is a 1-hour complimentary phone conversation with Midwest Dental MPS practice owners, associate doctors, or office managers.
Step 2: Practice assessment
Before we can truly put together a custom coaching plan for your practice, we first need to understand it. The assessment includes doctor interviews, team interviews, detailed practice questionnaires, business systems review, and key performance indicators analysis. This information will help our team direct resources to the areas of greatest need. The assessment report will address the training needed to fulfill the practice mission, vision, and goals. Assessment Fee: Fee waived for Midwest Dental Offices (Value: $1500)
Step 3: Choose your preferred package offering
Once the assessment is complete, it’s time to roll up our sleeves and get to work. Our coaches will create a unique growth plan customized for your specific practice needs. Together, we will decide which of our offerings are the best fit for your needs. Our current package options are listed on the following page as well as our individual training options. The contract term will range from 3-24 months depending on the plan.
| Virtual Success | On-Site Success | Premier Success | |
| Assessment Credit | Y | Y | Y |
| Custom Front Office Team Coaching Plan Developed | Y | Y | Y |
| A Team Approach to Advising and Training | Y | Y | Y |
| Monthly Reporting | Y | Y | Y |
| Monthly Phone Support | Y | Y | Y |
| Monthly Email Support | Y | Y | Y |
| Virtual Monthly Action Plan Front Office Team Meetings | Y | Y | Y |
| Weekly 45-minute Zoom Front Office Team Training Session | Y | Y | Y |
| Leadership Training to Help Cultivate a High-Performing Team | Y | Y | |
| Personality Assessments for Each Team Member | Y | Y | |
| Full Library of all Front Office Coach Educational Materials | Y | Y | |
| Quarterly 2-Day Visit to Your Practice | Y | Y | |
| 25% Reduction to All Front Office Coach Events / Seminars | Y | Y | |
| Additional 1-hour Monthly Zoom WHOLE Team Training | Y | Y | |
| Monthly Private 1-hour Coaching Call with Practice Owner | Y | Y | |
| Team Communication Throughout the Work Week | Y | Y | |
| Build a Cohesive Team Culture that Thrives on Growth, Respect, and Trust | Y | Y | |
| Clinical Time Management, Including Hygiene | Y | ||
| System Implementation to Boost Hygiene Profitability | Y | ||
| Empower Hygienists to Pre-Diagnose and Warm Up Patients for the Doctor | Y | ||
| Monthly Celebration Success Calls | Y |
Step 4: Let’s Get Started!
Ready to grow your team, office culture, and practice? If the answer is YES, we’d love to meet you! Please call us, 214-755-0955, to schedule your complimentary 1-hour initial consultation. We look forward to hearing from you!
What Do Our Clients Say About Us?
“I was spending a lot of money on marketing but the phone calls weren’t converting to production dollars until I hired Front Office Coach. Now, production has increased, the front office dental team is reinvigorated, and I can breathe again.” -Dr. Mark Sweeney, Austin Dental Spa
“My front office team is more confident with patient interactions as well as their insurance knowledge. Since working with Front Office Coach, our A/R is at 99% and the team is continuing to grow the practice. As Tracy says, it’s all about the systems!” -Dr. Sejal Shah, Tranquility Dental
“After Tracy’s team culture workshop, the office feels “light” again. The stress and tension are gone and every team member is communicating better, smiling, and I even hear laughter with the team again!” -Dr. Katie Jones