Effective Date: 9/9/2026
Front Office Coach (“Front Office Coach,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website or contacting us.
This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.
Information We Collect
We may collect personal information that you voluntarily provide through our website contact form, including:
Name
Email address
Phone number
Practice or business name
Information included in your message or inquiry
Information submitted through our contact form is sent directly to our business email account hosted through Microsoft.
Please do not submit patient information, medical information, protected health information (“PHI”), or other sensitive patient data through our website or contact form. Our website is intended for business inquiries regarding Front Office Coach services and is not intended for the transmission or storage of patient health information.
How We Use Your Information
Information you provide may be used to:
Respond to your questions or requests
Contact you regarding Front Office Coach services
Schedule consultations or follow-up conversations
Provide information you have requested
Communicate regarding a current or potential business relationship
Improve our services and customer experience
We do not sell or rent your personal information.
Email Communications
If you contact Front Office Coach through our website, we may respond using the email address or other contact information you provide.
Submitting a contact form does not automatically subscribe you to marketing emails unless you separately choose to receive such communications.
Website Analytics and Cookies
Our website and its hosting or technology providers may use cookies and similar technologies that are necessary for website functionality, security, performance, and traffic management.
If we add analytics, advertising, or other tracking technologies in the future, this Privacy Policy may be updated to describe those practices.
You can control or delete cookies through your browser settings. Disabling certain cookies may affect how some website features function.
How We Protect Your Information
We take reasonable administrative and technical measures designed to protect personal information submitted through our website.
However, no website, email system, or method of electronic transmission can be guaranteed to be completely secure. For this reason, you should not submit confidential patient information, PHI, financial account information, passwords, or other highly sensitive information through our website contact form.
Third-Party Service Providers
We may use third-party providers to operate our website and business, including website hosting and email services. These providers may process limited information as necessary to provide their services.
Our website may also contain links to third-party websites. Front Office Coach is not responsible for the privacy practices, security, or content of third-party websites.
Data Retention
We may retain information submitted through our website for as long as reasonably necessary to respond to your inquiry, maintain appropriate business records, provide requested services, comply with legal obligations, or protect our legitimate business interests.
Children’s Privacy
Our website and services are intended for businesses and professionals and are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 through our website.
Your Privacy Choices
You may contact us to request that we update, correct, or delete personal information you have provided to us, subject to any legal or legitimate business requirements that may require us to retain certain information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, services, technology, or legal requirements.
Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how Front Office Coach handles information submitted through this website, please contact:
Front Office Coach
Email: tracy@frontofficecoach.com
Texas, United States