It was 3 weeks after her dental front office training session and I was back to check in with Deanna. She explained to me that while she was mastering the implementation of the other learned front office skills, she...
Do you ever get tired of the dental practice consulting articles, blogs, marketing postcards, and countless social reminders with the title, “We’re half way through the year, is your dental practice on track to meet its goals”? For some...
Most dental professionals would agree that school did not prepare them for the business of dentistry.As a dentist, you may have mastered the art of a perfect crown temp, but have you been able to master the art of...
How many times have you wanted to pull your hair out because insurance claims are getting denied, patients won’t pay the outstanding balance, and your collections are lower than the production? If this is you, please know that you...
The most common question I am asked by dentists is, “Why does my team need dental front office training?” The answer varies from office to office, however the one common factor in all offices is that people need to...
In the dental world, it can be challenging to find the right front office person to act as both the face of the practice and the money master. When faced with this hiring dilemma, many dentists begin asking for...
As I travel to dental offices across the Metroplex, one of the most common questions dentists ask is, “What should I look for when I hire a dental front desk person?” This a loaded question with a lot of...
Did you know that the #1 reason for unrecognized revenue in a dental practice happens at the front desk? Shocking, right? Even more shocking is that it isn’t the front office team’s fault. As a practice owner, it is...
It’s always exciting to attract new patients to your dental office. After all, that drives our practice, right? You’ve put a lot of thought into creating an effective dental marketing campaign and training the staff on new patient protocol....