Dental Office Training

How to run a successful dental practice

How to Run a Successful Dental Practice – Part 3

How to Run a Successful Dental Practice, Part 3 Written By:  Tracy Civick Prefer to watch the video?  Check out:  How to Give Your Patients a Reason to Return Welcome to part three in our three-part series, “How to Run …

Read MoreHow to Run a Successful Dental Practice – Part 3

How to Run a Successful Dental Practice – Part 2

How to Run a Successful Dental Practice, Part 2 Written By:  Tracy Civick Prefer to watch the video?  Check out:  YouTube Video Link to this article:  https://youtu.be/aqBCINEDo1E Welcome to part two in our three-part series, “How to Run a Successful …

Read MoreHow to Run a Successful Dental Practice – Part 2

How to Run a Successful Dental Practice – Part 1

How to Run a Successful Dental Practice, Part 1 Written By:  Tracy Civick This article is the first in a three-part series titled “How to Run a Successful Dental Practice”.  The topic for this session is goal setting.  Many dentists …

Read MoreHow to Run a Successful Dental Practice – Part 1

How to Keep Your Dental Practice Schedule Filled

How to Keep Your Dental Practice Schedule Filled Written By:  Tracy Civick Have you ever wondered how to keep your dental practice schedule filled? If so, you are in good company. Almost every front office team member has asked this …

Read MoreHow to Keep Your Dental Practice Schedule Filled

Practice Management Tips

Top 3 Communication Mistakes to Avoid With Your Patients

Top 3 Communication Mistakes to Avoid When Talking With Patients Written By:  Tracy Civick What do all successful dentists have in common?  They have all mastered the art of communication.  Dentists spend an average of 70% of their time communicating …

Read MoreTop 3 Communication Mistakes to Avoid With Your Patients

How to Deal with Price Shoppers

Over the past few weeks we’ve been discussing how to convert new patients on the telephone. (if you’d like to catch up, read this: https://frontofficecoach.com/training-your-dental-front-desk-on-the-telephone/)  Today, let’s continue along those same lines and talk about how to deal with price …

Read MoreHow to Deal with Price Shoppers

How to Stop a New Patient from Cancelling Their Appointment

In my last two blogs/videos I shared telephone tactics to use when a new patient calls your dental practice.  If you haven’t read them, you can catch up here: Telephone Training Blog,  Now that you understand how to properly convert …

Read MoreHow to Stop a New Patient from Cancelling Their Appointment

How to Explain Dental Insurance to Patients

One of the most common topics I am asked to talk about is how to explain dental insurance to patients.  It’s a valid request because so many consumers are becoming more insurance driven.  This has caused an increase of in-network …

Read MoreHow to Explain Dental Insurance to Patients

5 Dreaded Words in a Dental Office

It’s always exciting to attract new patients to your dental office. After all, that drives our practice, right? You’ve put a lot of thought into creating an effective dental marketing campaign and training the staff on new patient protocol. With …

Read More5 Dreaded Words in a Dental Office

214-755-0955