Dental Practice
Training Your Dental Front Desk on the Telephone Are you having trouble training your dental front desk on the telephone? If so, you are not alone. I was inspired to write this article due to the overwhelming response I received …
Stop Managing Your Team Immediately! Every time I have an initial consultation with a dental client, we discuss the top 3 challenges in their practice. Almost every practice owner or office manager includes “employee management” on the list. Do they …
5 Tips to Increase Case Acceptance Immediately with Dental Front Office Training It was 3 weeks after her dental front office training session and I was back to check in with Deanna. She explained to me that while she was …
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The #1 Thing to Change Immediately to Ensure Success Do you ever get tired of the dental practice consulting articles, blogs, marketing postcards, and countless social reminders with the title, “We’re half way through the year, is your dental practice …
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Is Business Ownership Driving You Crazy? Most dental professionals would agree that school did not prepare them for the business ownership of a dental practice. As a dentist, you may have mastered the art of a perfect crown temp, but …
My A/R is Out of Control! Is your A/R out of control? How many times have you wanted to pull your hair out because insurance claims are getting denied, patients won’t pay the outstanding balance, and your collections are lower …
5 Dental Office Training Tips The most common question I am asked by dentists is, “Why does my team need dental front office training?” The answer varies from office to office, however the one common factor in all offices is …
Need to Hire a Dental Front Desk Person? STOP! Read This First! Dentists ask me, “What should I look for when I hire a dental front desk person?” when I travel to dental offices across the Metroplex. This a loaded …
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How Much is Your Dental Front Office Team Costing You? What is your team costing you? In the dental world, it can be challenging to find the right front office person to act as both the face of the practice …
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The Secrets to Uncovering Unrecognized Revenue Did you know that the #1 reason for unrecognized revenue in a dental practice happens at the front desk? Shocking, right? Even more shocking is that it isn’t the front office team’s fault. As …
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