Dental Practice
Are you having trouble training your dental front desk on the telephone? If so, you are not alone. I was inspired to write this article due to the overwhelming response I received about this topic on YouTube. Hopefully, it will …
Every time I have an initial consultation with a dental client, we discuss the top 3 challenges in their practice. Almost every practice owner or office manager includes “employee management” on the list. Do they do this because it’s really …
It was 3 weeks after her dental front office training session and I was back to check in with Deanna. She explained to me that while she was mastering the implementation of the other learned front office skills, she was …
Read More5 Tips to Increase Case Acceptance Immediately with Dental Front Office Training
Do you ever get tired of the dental practice consulting articles, blogs, marketing postcards, and countless social reminders with the title, “We’re half way through the year, is your dental practice on track to meet its goals”? For some of …
Read MoreThe #1 Thing to Change Immediately to Ensure Success
Most dental professionals would agree that school did not prepare them for the business of dentistry. As a dentist, you may have mastered the art of a perfect crown temp, but have you been able to master the art of …
How many times have you wanted to pull your hair out because insurance claims are getting denied, patients won’t pay the outstanding balance, and your collections are lower than the production? If this is you, please know that you have …
The most common question I am asked by dentists is, “Why does my team need dental front office training?” The answer varies from office to office, however the one common factor in all offices is that people need to trust …
As I travel to dental offices across the Metroplex, one of the most common questions dentists ask is, “What should I look for when I hire a dental front desk person?” This a loaded question with a lot of moving …
Read MoreNeed to Hire a Dental Front Desk Person? STOP! Read This First!
In the dental world, it can be challenging to find the right front office person to act as both the face of the practice and the money master. When faced with this hiring dilemma, many dentists begin asking for referrals …
Read MoreHow Much is Your Dental Front Office Team Really Costing You?
Did you know that the #1 reason for unrecognized revenue in a dental practice happens at the front desk? Shocking, right? Even more shocking is that it isn’t the front office team’s fault. As a practice owner, it is your …